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FREQUENTLY ASKED QUESTIONS

1.) What is MyChasePark.com?
MyChasePark.com is the official website of the Chase Park Advisory Council — a volunteer-led organization dedicated to supporting, expanding, and enriching the vibrant community at Chase Park. Here you’ll find everything from program registration and event listings to facility details, rentals, and partner info. We are the Chase Park Community, and this is your one-stop hub for all things Chase.
2.) What is the Chase Park Advisory Council?
The Chase Park Advisory Council (CPAC) is a team of community members, parents, volunteers, and partners working closely with the Chicago Park District to ensure that Chase Park remains a space of growth, equity, creativity, and connection. Our work includes organizing events, supporting youth and adult programming, fundraising, and community-building.
3.)  How do I register for a program or camp?
Visit any class or camp page on MyChasePark.com and click the “Register Now” button. You’ll be taken through a secure checkout process, and your spot is confirmed once payment is complete.
4.) What’s your refund or cancellation policy?
All payments are non-refundable. However, if you need to cancel or miss a session, we offer full credit (no expiration) for future programs or events. To redeem a credit, just email us at MyChasePark@gmail.com. Please allow 1–3 business days for your request to be processed.
5.) What types of programs do you offer?
We offer a wide range of programs including:
  • 🏀 Youth Sports (basketball, soccer, volleyball, tennis, Capoeira)
  • 💃 Dance & Fitness (youth ballet, adult dance, cardio tennis)
  • 🎭 Theater & Improv (KidProv, drama day camps)
  • 🎉 Special Events (cheer showcases, haunted houses, community parties)
  • ☀️ Seasonal Camps (day camps, day-off camps, arts adventure camps)
    All programs are run in partnership with trusted organizations and professionals.
 
6.) What ages do your programs serve?
We have something for every age:
  • Toddlers & Preschoolers (age 3–5)
  • School-Aged Children (ages 5–12)
  • Teens & Preteens (ages 12–17)
  • Adults (ages 18+)
    Each class listing includes age requirements so you can easily find the right fit.
 
7.) What forms of payment do you accept?
We accept all major credit and debit cards, along with PayPal, Afterpay, and Klarna for flexible installment payments.
8.) How will I know if my registration was successful?
Once payment is processed, you’ll receive a confirmation email. If you used Afterpay or Klarna, confirmation may take a few extra minutes. Didn't receive it? Check your spam folder or contact us at MyChasePark@gmail.com.
9.) Where is Chase Park located?
📍 Chase Park is located at 4701 N. Ashland Ave., Chicago, IL 60640, in the Ravenswood/Uptown area — just south of Lawrence Ave at Leland.
 
10.) Do you offer early drop-off or after-care for camps?
 
Yes! Many of our camps include:
  • Early Drop-Off: 8:00 AM – 9:00 AM
  • After-Care: 3:00 PM – 6:00 PM
    Exact hours and costs are listed on each camp's registration page.
 
11.) Who teaches your classes and runs your programs?
Our partners are professionally vetted instructors and coaches, including:
  • 🧘‍♀️ Miss Mack (Upbeat Feet Chicago)
  • 🏀 CRP – Chicago Recreation Providers
  • 🎭 KidProv Chicago
  • 💪 Stay The Course Fitness
  • 🕺 Thwack Dance Company
    Each brings expertise, passion, and a commitment to youth and community development.
 
12.) Is there financial aid or a scholarship program?
While we do not offer formal financial aid, we occasionally provide promo codes, early bird pricing, and multi-child discounts. Be sure to join our email list or follow us on social media to get the latest updates and offers.
13.) Can I sign up for multiple programs at once?
Yes! Add all the classes or camps you want to your cart and check out once. You'll receive separate confirmations for each program.
14. Can I contact someone if I have questions?
Absolutely! Here’s how to reach us:
  • 💬 Use the chat widget at the bottom-right of the site
  • 📧 Email us at MyChasePark@gmail.com
  • 📱 DM us on Facebook or Instagram
    We typically reply within 1–2 business days.
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